About Evelin
Welcome to the dealership with hardworking staff who always put the needs of our customers first. I'm Evelin Diaz, a Service Adviser who looks forward to meeting you and learning more about your vehicle needs. I grew up in Omaha and studied at the University of Nebraska at Omaha. I love watching or taking on anything related to Disney and Marvel; I'm also a huge fan of Boho décor and love gardening. I enjoy DIY projects with my spouse, especially upgrades and house decor. Making memories with my husband and our daughter is what I look forward to each day. Our beautiful girl is the perfect daughter that a parent could ask for. My husband is also in the automotive industry, working as a technician; we met six years ago while working for Toyota. I bring so much to my profession, such as attention to detail and great customer service skills. I'm also bilingual, speaking Spanish and English fluently. Guests enjoy working with me for many reasons, such as my ability to put myself in almost anyone's shoes, allowing me to sympathize and recognize how I'd like to be treated in that situation. One of the proudest aspects of my job is having the ability to help customers in need, providing guidance and understanding with their car issues. Car troubles surprise guests in many situations, and they're not prepared for the outcome. However, I take the time to explain the situation thoroughly, doing all I can to ease the problem and eliminate any other difficulties. Learning about vehicles has been a fun part of my career, which began in 2017. It is truly rewarding to assist and guide those who need it and watch them drive away safely with a smile.
Customer rating
5.0 / 5 based on 300 ratings (217 written reviews)
Recent reviews
Failed to properly diagnose the cause of grinding noise, Technician and his(her) supervisor said it was coming from crankcase and said solution was to change the crankcase oil the crankcase oil was exchanged. This was the wrong diagnosis, The noise is still there. Evelyn was polite courteous and was the messenger. She did a good job.
— Vincent M. ,
She was great to work with very professional really treated me like I was a valued customer
— Steven J. ,
Evelin is very responsive and a good listener. She worked with me to find the best servicing plans for our two vehicles. She gave me options.
— Craig M. ,
Excellent service
— Connie E. ,
Fantastic!
— Sara W. ,
We really enjoy working with Evelin. She's very friendly and makes sure all of our questions and concerns are addressed.
— Kevin P. ,
She was great
— Michael W. ,
Evelin worked hard on making my service experience great. There were unforeseen issues that she worked out for me, and everything work out to my satisfaction. Thank you.
— Ben T. ,
Great customer service and was super helpful in answering all questions
— Ravneet G. ,
As usual Evelin had everything organized and quickly taken care of. She makes it an enjoyable experience
— Thomas F. ,