About DruEllen
I'm a Service Advisor at ONYX Automotive in Omaha, Nebraska. I've got a strong background in customer service and automotive repair. I enjoy helping people understand their vehicle's needs and finding solutions that fit their budget. I'm detail-oriented and work hard to ensure a smooth and positive experience for every customer. I'm looking forward to assisting you.
Customer rating
4.9 / 5 based on 110 ratings (83 written reviews)
Recent reviews
Super kind, helpful, knowledgeable, and made my first service experience awesome! Excited to work with her in the future! Highly recommend her to anyone needing service for their vehicle at Onyx!
— Samantha J. ,
I had a very positive experience with Dru at the Onyx repair center on my Jaguar. The entire process was handled professionally and efficiently, and I was kept informed throughout the repair. The quality of the work was excellent, and my vehicle was returned to me looking and performing great. I appreciate the attention to detail, communication, and customer service provided by the team. I would definitely recommend their services to other Jaguar owners.
— Chris H. ,
Dry was extremely helpful during my visit! She was informative, patient and so kind.
— Elizabeth K. ,
DruEllen is very precessional and has excellent customer service.
— Tony B. ,
Dru is the best
— Teresa E. ,
Very good. Had a repeat visit, they made sure I had a loaner and took care of us.
— Mike E. ,
Dru consistently provides exceptional customer service every time I bring my Range Rover in for service. She is professional, knowledgeable, and genuinely cares about making the entire experience as smooth and stress-free as possible. She always goes above and beyond, keeps me informed throughout the process, and makes me feel like a valued customer rather than just another appointment. Her attention to detail, kindness, and willingness to help never go unnoticed.
— Bambi P. ,
Shes just great!! I love her 🫶🏽
— Evelin D. ,
Excellent service
— Yohanes T. ,
She is amazing. I didn’t have an appointment but had an issue and was nearby. She got it taken care of in minutes
— Amanda V. ,